Regulatory Information
Marketiva MM DOO is a limited liability company incorporated in the Republic of Montenegro with registration number 5-0557722. Because over-the-counter market-making services are not within regulatory framework of the Securities Commission of the Republic of Montenegro (SCMN), Marketiva MM DOO is working continuously with legal and compliance firms based in the EU to make its services fully compliant with the Markets in Financial Instruments Directive (MiFID), which is a EU law that provides harmonized regulation for financial services across the EU member states.
In addition to various support and resolution channels provided, our clients can use the Financial Information and Complaint Resolution System (FICRS). It is an autonomous web site that presents comprehensive self-regulatory information, and allows our clients to continuously monitor financial condition of Marketiva MM DOO and submit complaints in cases when clients are not satisfied with answers received through our standard support and resolution channels.
In order to access the FICRS web site, please click on the following link:
| Financial Information and Complaint Resolution System (FICRS) |
Client funds held with Marketiva MM DOO are maintained in separate bank accounts at CKB AD, which is the largest commercial bank in Montenegro. Our over-the-counter market-making services and related online support are continuously available from Sunday 17:00 to Friday 17:00 EST / EDT.
Legal agreements, statements and disclaimers that are provided on our web site, related to our over-the-counter market-making services, are the following: Service Agreement, Risk Disclosure Statement and Over-The-Counter Disclaimer. In addition to the listed documents, our Payment Policy and Anti-Money Laundering Policy are also provided for review during the account opening procedure.
For more information on our company and our services, please see the links at the top of this page. If you have any inquiries, please contact us by visiting the following contact page:
| Contact Marketiva Team |
Customer support for Marketiva services is exclusively provided through our sophisticated online facilities. The quickest and most reliable way to contact Marketiva is by talking to us directly using Live Support button at our web site or through support channels within our trading platform.
